Can I return my goods after I receive them?
We gladly accept returns of unused, undamaged items within 14 days of product delivery. We cannot accept returns on printed goods. Simply send us an email at 'email@example.com' to start your return. We are unable to accept returns that have not been authorized first via email.
How can I see the available colors before ordering?
We have sample kits available for purchase that include our colors, sizes, formats and print services.
How are your cards and envelopes made?
We've hunted the globe for the talented partners to help bring our pain-stakingly designed papers to life. We are thrilled to collaborate with a family of artisans in India to produce the paper line. All design services take place within our Vancouver studio, and print production services are rendered in Canada and/or the US.
What kind of handmade variations can be expected?
Handmade paper sizes, colors, and textures can vary slightly, and we consider this to be a positive characteristic of our goods. We hope you enjoy the character and beauty of these 'imperfections'. We encourage you to consider this as you plan your projects. If you require help or guidance as you select papers, always feel free to reach out - we are happy to ensure that the items in your order will suit your unique needs.